PepLedger Support

For account, subscription, privacy, feedback, or technical support, email info@pepledgerapp.com. Include your device type, app version when available, and a short description of the issue. Do not send passwords, payment-card details, or sensitive health information.

Account and technical help

Contact support if you cannot access your account, need help understanding account settings, encounter an unexpected result, or want to report a display or app problem. Screenshots can help, but remove private information first.

Subscription help

Apple subscriptions are managed through your Apple ID and App Store subscription settings. Android is coming soon; no Google Play PepLedger subscription is currently available. Store billing and subscription changes must be handled through the store connected to the purchase.

Privacy and feedback

Use the support email for privacy questions, privacy-related requests, bug reports, or feature suggestions. Read the PepLedger Privacy Policy and Terms & Conditions.

Frequently asked questions

How do I manage or cancel my subscription?

PepLedger subscriptions are billed by Apple. Open iPhone Settings, tap your Apple ID, choose Subscriptions, and select PepLedger to review or cancel billing.

How do I restore a purchase?

Sign in with the Apple ID used for the purchase and use Restore Purchases in PepLedger. Contact support with your device and app version if the entitlement does not appear.

Can I export my data?

Use Settings > Export My Data in the app to request a copy of your account and logged records. Keep the exported file private.

How do I delete my data?

Use Settings > Delete Account to permanently remove your account and associated server-side data. This cannot be undone.

What should I include in a support email?

Send the device model, iOS version, app version when available, and a short description. Remove passwords, payment information, screenshots of health records, and other sensitive data first.